Guest Reviews

Everyone from Ryan to the maid to the security staff was very, very friendly and ever so helpful. We could not have had a better experience and really liked everyone who worked at Island House. Special thanks for helping with the wifi and helping us to arrange a visit to the orphanage so we could make a donation.

We had a great stay! Everyone in our group of five loved the house and our vacation. We would definitely come back!

Very friendly staff

Great place, great location

Everything was perfect

Loved it and hope to return again

Very accommodating and helpful.

Very clean and pretty.

Very easy to work with, very accommodating. Friendly great experience.

Stayed in the two bedroom Satori house. Had a wonderful vacation can't wait to come back.

All staff was very friendly and helpful.

Casa Martin is a fabulous vacation spot. Convenient to shopping, bars and restaurants. The house has everything you need.

the Island House Vacation Rental team has always been most friendly and helpful,. Whenever we needed something or assistance they were always there to help out.

We had another enjoyable 3 week vacation at Upper Barefoot Dream in West Bay Village and look forward to 4 weeks in the Village next year.

Everyone was very friendly and very helpful. Any concern we had was dealt with promptly.

The Monkey La La Studio met our expectations and needs perfectly for our 25th Anniversary trip. The pictures and descriptions of the property are realistic and accurate. I appreciated this as we didn't receive any surprises. I loved the village atmosphere and location to the beach and surf. I have two concerns. #1 would be the daily construction on a neighboring home. Why did it have to be done during the busy season? It wasn't a deal breaker and we were always up and about by 8AM so it didn't affect our sleep. Just curious at the timing. #2 would be the cats. I could smell cat urine around our studio and yes, I got woke up most nights when they were fighting outdoors. I wish there would be a way to eliminate this problem! Otherwise, we had a wonderful stay and I sure hope to bring my family with me next time and stay in one of the bigger homes in the village. Thanks for all you do and did to make our stay a pleasant one. I did post a review on tripadvisor under west bay village if you'd like more feedback or comments. Thanks!! Jill RESPONSE: Thank you for your honest review, Jill. The new homeowners chose low season to work on their home (which we do not manage). Unfortunately, the work went on a LOT longer than anybody anticipated and our office was told continually that the work was near completion. Had we known we would have notified our incoming guests. We apologize sincerely and wish we had had more control over the situation. In regards to the cats, this is something we are working on with a local animal shelter. They have been attempting to control the population and are looking to take a stronger approach due to comments from our guests. We appreciate you had a nice time despite these intrusions and look forward to having you back! Island House Vacation Rentals

Easy to contact using cell phone for texting and calling.

Stayed on the upper level of house 2. Worked great because we had lots of rain and winds. The house in front on the beach caught all the weather protecting our porch from much of the weather.

Ryan was very friendly, professional and informative! He was an excellent host. We will definitely be returning to these properties on West Bay Beach.

We stayed here last year in July. Loved it. We go there once a year. We are staying here again in June. Love the house and it is a relaxing place to be. Also going in Dec 2016 and staying in another house there. We always stay at West Bay Village. No Better Place To stay.

Everybody there was great! Ryan checked on us & security guys Juan & Elias were wonderful!

Can't wait to come back; none of us wanted to leave!

The team is great hands down. Thanks again to staff at island house you rock !!!

I wish there was a maybe button. The house we stayed at this time was ok but will go back to the yellow house next time. The beds really are not comfortable with no box spring and the bathrooms need to be redone. The house is painted nice and for the price its not bad but I personally would rather pay a few extra bucks if the upgrades were done. Had a great time though just for the record. best location in my opinion. RESPONSE: Thank you for the review and kudos, Eric! We've contacted the owner with your suggestions and hope to make improvements this year. See you back soon!

Island House Resort management staff are very helpful and responsive.

Beautiful view of the sea from upstairs balcony and clean, excellent interior This upstairs apartment is clean, modern, well-maintained two-bedroom, two bathrooms with kitchen plates, cutlery, and equipment, and best of all, the view from the balcony where there is a large table and 5 chairs is wonderful. There is only one house between this house and the beach right in front of West Bay Village, which means one avoids direct wind and sun, but you see the blue water in a frame of tree leaves. You can walk to the water in two minutes and walking left for the distance of a block takes you to the end of West Bay beach, where you can walk into the water and begin snorkeling immediately above the very near coral beds and many colorful fish. You can also make it out to the Wall from this beach. You can't go wrong with the rental.

Island House are very good about taking care of your every need!

Great deck, nice home, close to the beach This was our third stay in WBV first time at Tortuga House. There were four of us, two couples. We loved the deck and spent a lot of time out there in the evenings. The house is located about 15-20 steps from the beach. The bedrooms and bathrooms are both nice size and connected to each other. The house has everything you need for a relaxing vacation. We normally have never had any issues with the other rentals but we found two suggestions for the future renters and gave our recommendations to the property managers when we left. One was that the steps up to the house are very slippery when wet (husband fell and hurt his ribs the first day) and there should be a throw rug by the deck door leading into the house as this area can get be very slippery at times too due to the tile. We are quite sure both will be taken care of as Island House are very good about taking care of your every need! We wouldn't hesitate to rent this home again and love the staff at Island House!

The service was better than I expected.

A wonderful vacation rental...! The property was exactly for what needed. The location is the nearest place to the most wonderful beaches of Roatan and it has all the amenities we needed for a good stay.

Our favorite place on earth We have been to Roatan six or seven times and always stayed in one of three places right at the beach in West Bay Village. This is a newer place than the other two and is fantastic! It's large with a full kitchen and dining room. It's one house back from the main beach. The snorkeling is phenomenal; you can walk into the water and start seeing fish almost immediately. When you get further out, the coral and fish are so beautiful that we spend a lot of time in the water. The only issue we had and it wasn't with the house but with getting bit over and over. I'm not sure if it was sand fleas or mosquitoes, maybe both, but I was eaten up with them. They are virulent little suckers and make welts that itch like crazy. I say this only so you will take items with you to help with that. Despite the bites, we will very likely return to Roatan again next year. We were there in January and December this year and stayed at Satori House both times.

Great place just a few steps from beach Great place just off the beach but not too far as to be a problem going back to the room to pick something up you might have forgot. Semi-private with gated area entrance to the 6 or 7 houses that are on the property. The Studio is downstairs from the Monkey La La so expect some upstairs noise but its not too much. Room had fridge and kitchenette along with fresh water, beach towels, and satellite TV. Great little getaway for a couple looking to save a bit. Area provides beach chairs for all those on property and you ware within walking distance to snorkeling just off the beach and a number of restaurants along the mile or so beach. Only annoyance is the locals constant barrage of trying to sell shirts, massages, shells, trips etc. Most are OK but a few were a bit annoying.

This is a beautiful 2 bed 2 bath apartment. It's well equipped, the bathrooms have just been remodeled, it has a lovely covered front porch and is only steps to the beach.

Nice little place for 2 This apartment is not large or fancy. It is small but has a full kitchen, tv, dining table and a small porch. It's perfect for 2 people if you don't spend much time inside. We dive and are very active so the apartment doesn't need to be "fancy" for us. We liked it very much. The only complaint we have is that the living room furniture is very uncomfortable and dated. All the more reason to hang on the beach!

Ryan was great to work with and our driver that picked us up at the airport was great.

Perfect Location! My husband and I went to Roatan for a "date-cation" and we couldn't have picked a better place to stay! Monkey La La was cute and clean. I loved the front porch for breakfast and walking the sandy path to the beach. We would definitely stay here again!

The staff is amazing and extrememly helpful. It was truly a perfect vacation. They set up our transportation to/from the airport, recommended excursions that we did and were fantastic.

The place is well maintained and spacious. It was truly a perfect vacation. We will definitely stay here again if visiting Roatan and recommend here for any of our friends as well. Its right on the beach with our own private area where no one else can use -- truly great! Bars and restaurants close by and the sand/water is breathtakingly gorgeous there!

The "upper" apartment of the Monkey Lala House is everything that we could have wanted in a vacation beach house! The decor is very tasteful and relaxing (rather than some "beach" themed decor that can be absolutely dreadful in some beach houses!!). The king bed is so comfortable, the AC in the bedroom works great, great bathroom. Combine the ceiling fans all over the house, being upstairs on the second level, and opening the beautiful barn doors to the porch and you are sure to catch a good breeze. The house is in a excellent location (within a short walking distance to the beach, stores, a great spa, and excellent restaurants) and don't let this house not being on the beachfront keep you from staying there. It's still so close that you can skip back to the house from the beach whenever you'd like. Honestly though, my favorite part about this house was pleasant little surprises of everything we wanted or needed already being there - water bottles, ice packs, matches, books, games, beach towels, tupperware, mosquito repelling incense, even cooking spices! If you plan on doing any cooking, which we did, the kitchen is well stocked with any item you might need, including good knives, serving platters, pitchers, everything. Thank you for a great stay where I didn't have to worry about anything!

Ryan checked us in and Ruth was waiting for us at the house. Never have I checked into a vacation rental where the manager was personally on site to welcome us. The property managers were quick to respond to everything we needed.

Wonderful Beach-Front West Bay Vacation My parents, my 11-year-old son, and I stayed at Casa Martin for a week in July 2015. This was our first trip to Roatan, and none of us wanted to leave. Our driver was waiting for us at the airport and took us by the grocery store so we could pick up supplies. We ended up getting more than we needed. There are a lot of vendors selling food on the beach, and it was fun to try those things (donuts, empanadas, etc) for breakfast and lunch. Additionally there were a few supplies waiting for us in the fridge, which was an unexpected surprise. Casa Martin is an amazingly beautiful home within just a few steps of the ocean. It was clean and well-appointed. Yes, there was the occasional cockroach and tiny ants here and there, but this is a third world country! I felt spoiled to have hot water and air conditioning. :) The power went out a couple times (these were planned outages....I recommend checking the Roatan Electric Company website or facebook page to see when the planned outages are so that you aren't surprised) for 2-3 hours but other than delaying our morning cup of coffee, it wasn't a big deal. I slept in the queen bed that wasn't the master....the mattress was very comfortable and I usually hate sleeping in any bed than my own. I didn't miss my own bed at all! The sheets where high quality as well. All towels, even beach towels, were provided. But, we didn't need much because the house is so well-stocked. This location is absolutely perfect on West Bay. I would definitely stay here again....next time might try a different property just to try something new, but you can't beat the beachfront view at Casa Martin.

Ruth and Ryan at island rentals were more than accommodating, even put us up for the day when we had a late flight.

Peaceful beach with an attitude Nothing more stressless than setting on your front porch or swinging in the hammock reading your favorite book and watching the world go by. Hearing the " Banana doughnut" man singing his song and selling his goods, buying a fresh hot empanada in the morning for breakfast or going fishing with Captain Brooks ( and yes, the big one got away after peeling off about 500 yards of line) This is a great location for folks who want to get away and be right there! As always,