Guest Reviews

It was great working with Islandhouse team before and during stay. Shanna and Tasha we very helpful in answering any questions we had. Also a shout-out to Myro on the beach. He was awesome. Everyday helping us get set-up on the beach made start and end of beach-time that much more enjoyable REPLY: Thank you very much for your kind review, we appreciate it!

We stayed for a week in the Boat House Owner's Suite and loved it. We had an amazing time and were so comfortable cooking and spending evenings in the apartment. We were three, but the place easily sleeps 5-6 in a 2 bedroom (1 King, and 2nd room has 2 sets of bunk-beds). Plenty of A/C units to stay comfortable as well. For three nights we had family rent the unit downstairs. Downstairs was nice, but more meat and potatoes, while the upstairs was much better decorated and consistent with the boat theme. 6 of us spent time upstairs at night cooking and watching TV, and were very comfortable in the space. We will be back! REPLY: Thank you very much for such a great review, we look forward to your return!

The whole team was a delight to work with.

This is my 2nd time staying at West Bay Villages--because the properties and the people are outstanding! REPLY: Thank you so much, it sure is a beautiful place. We look forward to seeing you again soon!

They were great.

Loved it. REPLY: Thank you!

Great staff easy to talk to and they help with anything you need. The day time security man Miron is so helpful and nice.

Enjoyed staying on the beach and the water is beautiful! REPLY: We are glad you enjoyed yourself, thank you!

Wonderful, friendly staff. On top of it. Also= the security guards were very friendly and it was nice having them there at night.

Very helpful and patient team!

Cant wait to get back to Roatan! REPLY: We look forward to seeing you on your next visit!

Very helpful as we had to reschedule 3 times due to COVID

BEST VACATION EVER! When we come back we will definitely stay here again this is the best spot in West Bay! REPLY: Thank you, Denise, we are happy you could finally make it and hope to have you back again soon!

Excellent communication: fast response to inquiries and efficient handling of requests

Property was just as advertised. A great location if you prefer to stay away from the hotel atmosphere. This is my second time to West Bay Village. I will be back. REPLY: Thank you, we will see you next time!

Security Guards were excellent! Drivers from airport were exceptional!! trip to grocery was a great plus!!

Loved it! wish there was a better smell on house. Beds were very hard. Patio and grill were great! Kitchen very equipped! REPLY: Thank you, we appreciate your opinion and will work to improving those areas. We hope you can return soon.

Everyone was so friendly, professional and helpful!

We had an amazing and fun time! REPLY: Thank you for your review, we are happy you enjoyed yourselves. Please come back and stay with us again!

We love Shana and All the members in the team. Everyone from security to maintenance is friendly and helpful. So nice to see so many familiar faces again. Missed you all last year!

This was our Fifth time to stay at Casa Martin and we look forward to many more!!! Miss it already!! REPLY: We're happy you could make it back and look forward to seeing you next time! Thank you!

Through emails, the staff was very helpful with planning our trip. We also took advantage of the grocery service, which was one of the best parts of our planning!

We loved our stay at Monkey La La. We will be back!! REPLY: Wonderful, we look forward to seeing you on the next trip!

All of the staff are friendly, helpful and courteous. They all seem to enjoy their job and try to make the stay as complete as possible.

My husband and I have now stayed at West Bay Village four times and have already made reservations for next year. The location n the beach is perfect being in the middle of the beach. REPLY: Thank you very much, we look forward to seeing you next year!

Excellent and very friendly!

Love, love, love the houses and the location REPLY: Thank you very much!

Very easy to work with and extremely professional. REPLY: Thank you very much, Lynn.

Great place to stay. Wonderful layout and extremely convenient to everything. REPLY: Thank you very much, Lynn, we look forward to seeing you next time.

Excellent team that is friendly and always willing to help! REPLY: Thank you very much, Stacy, it is always a pleasure to host you.

The house is amazing, the porch is paradise and the staff is so friendly! Please keep Marion in your security department. He is excellent! REPLY: Thank you, Stacy, we appreciate the kind words!

Janeel, Housekeeper (think cynthia?) and Shauna were very helpful. Island House makes vacationing easy and should be a go to for all tourists. REPLY: Thank you, Matthew, it is always a pleasure having you and your family stay with us. See you next time!

Casa Martin is the best rental property on the island! REPLY: Thank you, Matthew, it is always a pleasure having you and your family stay with us. See you next time!

Cool Breeze was such an incredible property! The location is perfect, easily can get to different restaurants and experiences without having to get a taxi. West End is only a short water taxi ride away with some great shopping and restaurants there. The house offered amazing views! Big enough to accommodate our large group and we definitely got our use of the pool. I would recommend this property to any group, family or friends. You wont regret it! REPLY: Thank you very much, we are happy you enjoyed your stay at Cool Breeze and hope to have you again.

Kevis needs to be trained a little better to provide support such as taking garbage out, and general housekeeping on the property. I understand he is fairly new at the job, perhaps he just needs more time. REPLY: You are correct, Kevis is brand new and will continue to be trained to be more helpful. Thank you!

Wonderful. See review on VRBO.

everyone was friendly and welcoming. always there if they needed us and great communication.

Danny deserves a raise.. he was amazing. great recommendations, great service.. he made the stay at the house top notch! REPLY: Thank you very much, you are correct, Danny is awesome! Glad you enjoyed your stay.

Working with Shanna and Janelle was fantastic. Both of them went above and beyond prior and during our stay. They were quick to respond to emails and were just a text/phone call away while on our vacation. Marty our driver was amazing. He is a must if you

The property beautiful, beyond the expectations of the photos. It was spacious enough that the 5 adults never felt like we were in each others way. We loved the inclosed sun porch for morning coffee and evening drinks. Cant wait to come back and stay at this amazing house again! REPLY: Thank you, we are happy you enjoyed Flip Flops and hope to have you back again.

Island House provided exceptional service throughout our stay. From the driver at the airport who took us to our place, to responding quickly to the few requests we did have. Their service was fantastic. The staff at Island House are friendly and truly cared about our experience and would check-in from time to time to see how we were doing

Upon entering the property, we were greeted by a beautiful bouquet of tropical flowers. The place was tastefully decorated with a well-equipped kitchen, comfy bed, and had an excellent balcony view (great for enjoying a morning cup of coffee and the tropical view). Oh, and cable TV and Wi-Fi for those times when we just want to chill and watch a movie or surf the web. The location is in the heart of West Bay and just steps from the beach, dining, shops, dive shops, ATM, pharmacy, and pretty much anything else we could need during our stay. We will definitely be back!

The staff were amazing!! Answered all of our calls and were quick to react to any problems we had but there were very few.

Weve always stayed at all inclusive resorts. This was our first time at a condo complex. Loved it. Loved the location! Loved the whole experience. And love Roatn!! Cant wait to return. REPLY: Glad you LOVED it! We look forward to having you back soon.

Team members were a pleasure to work with from start to finish. We will be returning. Only regret is my husband forgot to tip Jannel when she dropped us off.

Our stay was wonderful. It had everything we needed. We felt very safe, thanks to security. We will be returning next year. Unfortunately, if the renovations are not complete by next March we will need to stay elsewhere however as soon as renovations are complete should price meet our financial needs we will book again with island house. REPLY: We are happy you enjoyed yourselves and look forward to having you back!