Guest Reviews

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Reviewed: May 24, 2016
Property Manager
We know the whole team and they are great.
Property
Casa Martin is a great place to stay. Great view and close to everything you need.
Reviewed: May 3, 2016
Property Manager
Staff is best on the island, always prompt responding and always friendly.
Property
Another great time in roatan. Brad and staff are excellent to work with
View Property: Z-Barefoot Dream Beach
Reviewed: Apr 25, 2016
Property Manager
The staff was very good to work with and the property security is very good at watching your chairs and stuff as you go into the water at the beach.
Property
This is the way to go if you want privacy and a very quiet vacation
View Property: Satori Beach
Reviewed: Apr 20, 2016
Property Manager
Everything was handled very well from reservations, taxi service, to zip lining excursion.
Property
We love staying in roatan and renting one of the houses. We have been there five times and we are planning on coming back again. I don't want to tell everyone about it cause it will get to crowded. The security is excellent and the maids were always accommodating about doing laundry for us.
View Property: St. Mac`s Beachfront Apartment
Reviewed: Apr 17, 2016
Property Manager
Everyone from Ryan to the maid to the security staff was very, very friendly and ever so helpful. We could not have had a better experience and really liked everyone who worked at Island House. Special thanks for helping with the wifi and helping us to arrange a visit to the orphanage so we could make a donation.
Property
We had a great stay! Everyone in our group of five loved the house and our vacation. We would definitely come back!
View Property: Barefoot Bliss
Reviewed: Mar 29, 2016
Property Manager
Very friendly staff
Property
Great place, great location
View Property: Casa Martin
Reviewed: Mar 22, 2016
Property Manager
Everything was perfect
Property
Loved it and hope to return again
View Property: Casa Martin
Reviewed: Mar 15, 2016
Property Manager
Very accommodating and helpful.
Property
Very clean and pretty.
View Property: Casa Tortuga
Reviewed: Mar 15, 2016
Property Manager
Very easy to work with, very accommodating. Friendly great experience.
Property
Stayed in the two bedroom Satori house. Had a wonderful vacation can't wait to come back.
View Property: Satori Beach
Reviewed: Mar 8, 2016
Property Manager
All staff was very friendly and helpful.
Property
Casa Martin is a fabulous vacation spot. Convenient to shopping, bars and restaurants. The house has everything you need.
View Property: Casa Martin
Reviewed: Mar 8, 2016
Property Manager
the Island House Vacation Rental team has always been most friendly and helpful,. Whenever we needed something or assistance they were always there to help out.
Property
We had another enjoyable 3 week vacation at Upper Barefoot Dream in West Bay Village and look forward to 4 weeks in the Village next year.
View Property: Satori Beach
Reviewed: Mar 3, 2016
Property Manager
Everyone was very friendly and very helpful. Any concern we had was dealt with promptly.
Property
The Monkey La La Studio met our expectations and needs perfectly for our 25th Anniversary trip. The pictures and descriptions of the property are realistic and accurate. I appreciated this as we didn't receive any surprises. I loved the village atmosphere and location to the beach and surf. I have two concerns. #1 would be the daily construction on a neighboring home. Why did it have to be done during the busy season? It wasn't a deal breaker and we were always up and about by 8AM so it didn't affect our sleep. Just curious at the timing. #2 would be the cats. I could smell cat urine around our studio and yes, I got woke up most nights when they were fighting outdoors. I wish there would be a way to eliminate this problem! Otherwise, we had a wonderful stay and I sure hope to bring my family with me next time and stay in one of the bigger homes in the village. Thanks for all you do and did to make our stay a pleasant one. I did post a review on tripadvisor under west bay village if you'd like more feedback or comments. Thanks!! Jill RESPONSE: Thank you for your honest review, Jill. The new homeowners chose low season to work on their home (which we do not manage). Unfortunately, the work went on a LOT longer than anybody anticipated and our office was told continually that the work was near completion. Had we known we would have notified our incoming guests. We apologize sincerely and wish we had had more control over the situation. In regards to the cats, this is something we are working on with a local animal shelter. They have been attempting to control the population and are looking to take a stronger approach due to comments from our guests. We appreciate you had a nice time despite these intrusions and look forward to having you back! Island House Vacation Rentals
View Property: Tres Hermanas Beach Suite
Reviewed: Feb 16, 2016
Property Manager
Easy to contact using cell phone for texting and calling.
Property
Stayed on the upper level of house 2. Worked great because we had lots of rain and winds. The house in front on the beach caught all the weather protecting our porch from much of the weather.
View Property: Z-Barefoot Dream Upper
Reviewed: Feb 13, 2016
Property Manager
Ryan was very friendly, professional and informative! He was an excellent host. We will definitely be returning to these properties on West Bay Beach.
View Property: Satori Beach
Reviewed: Feb 8, 2016
Property
We stayed here last year in July. Loved it. We go there once a year. We are staying here again in June. Love the house and it is a relaxing place to be. Also going in Dec 2016 and staying in another house there. We always stay at West Bay Village. No Better Place To stay.
View Property: Satori Beach
Reviewed: Feb 5, 2016
Property Manager
Everybody there was great! Ryan checked on us & security guys Juan & Elias were wonderful!
Property
Can't wait to come back; none of us wanted to leave!
View Property: Casa Martin
Reviewed: Feb 4, 2016
Property Manager
The team is great hands down. Thanks again to staff at island house you rock !!!
Property
I wish there was a maybe button. The house we stayed at this time was ok but will go back to the yellow house next time. The beds really are not comfortable with no box spring and the bathrooms need to be redone. The house is painted nice and for the price its not bad but I personally would rather pay a few extra bucks if the upgrades were done. Had a great time though just for the record. best location in my opinion. RESPONSE: Thank you for the review and kudos, Eric! We've contacted the owner with your suggestions and hope to make improvements this year. See you back soon!
View Property: Barefoot Bliss
Reviewed: Feb 2, 2016
Property Manager
Island House Resort management staff are very helpful and responsive.
Property
Beautiful view of the sea from upstairs balcony and clean, excellent interior This upstairs apartment is clean, modern, well-maintained two-bedroom, two bathrooms with kitchen plates, cutlery, and equipment, and best of all, the view from the balcony where there is a large table and 5 chairs is wonderful. There is only one house between this house and the beach right in front of West Bay Village, which means one avoids direct wind and sun, but you see the blue water in a frame of tree leaves. You can walk to the water in two minutes and walking left for the distance of a block takes you to the end of West Bay beach, where you can walk into the water and begin snorkeling immediately above the very near coral beds and many colorful fish. You can also make it out to the Wall from this beach. You can't go wrong with the rental.
View Property: Casa Tortuga
Reviewed: Jan 19, 2016
Property Manager
Island House are very good about taking care of your every need!
Property
Great deck, nice home, close to the beach This was our third stay in WBV first time at Tortuga House. There were four of us, two couples. We loved the deck and spent a lot of time out there in the evenings. The house is located about 15-20 steps from the beach. The bedrooms and bathrooms are both nice size and connected to each other. The house has everything you need for a relaxing vacation. We normally have never had any issues with the other rentals but we found two suggestions for the future renters and gave our recommendations to the property managers when we left. One was that the steps up to the house are very slippery when wet (husband fell and hurt his ribs the first day) and there should be a throw rug by the deck door leading into the house as this area can get be very slippery at times too due to the tile. We are quite sure both will be taken care of as Island House are very good about taking care of your every need! We wouldn't hesitate to rent this home again and love the staff at Island House!
View Property: Casa Tortuga
Reviewed: Jan 6, 2016
Property Manager
The service was better than I expected.
Property
A wonderful vacation rental...! The property was exactly for what needed. The location is the nearest place to the most wonderful beaches of Roatan and it has all the amenities we needed for a good stay.
View Property: Barefoot Bliss
Reviewed: Dec 29, 2015
Property
Our favorite place on earth We have been to Roatan six or seven times and always stayed in one of three places right at the beach in West Bay Village. This is a newer place than the other two and is fantastic! It's large with a full kitchen and dining room. It's one house back from the main beach. The snorkeling is phenomenal; you can walk into the water and start seeing fish almost immediately. When you get further out, the coral and fish are so beautiful that we spend a lot of time in the water. The only issue we had and it wasn't with the house but with getting bit over and over. I'm not sure if it was sand fleas or mosquitoes, maybe both, but I was eaten up with them. They are virulent little suckers and make welts that itch like crazy. I say this only so you will take items with you to help with that. Despite the bites, we will very likely return to Roatan again next year. We were there in January and December this year and stayed at Satori House both times.
View Property: Satori Beach
Reviewed: Dec 17, 2015
Property
Great place just a few steps from beach Great place just off the beach but not too far as to be a problem going back to the room to pick something up you might have forgot. Semi-private with gated area entrance to the 6 or 7 houses that are on the property. The Studio is downstairs from the Monkey La La so expect some upstairs noise but its not too much. Room had fridge and kitchenette along with fresh water, beach towels, and satellite TV. Great little getaway for a couple looking to save a bit. Area provides beach chairs for all those on property and you ware within walking distance to snorkeling just off the beach and a number of restaurants along the mile or so beach. Only annoyance is the locals constant barrage of trying to sell shirts, massages, shells, trips etc. Most are OK but a few were a bit annoying.
View Property: Tres Hermanas Beach Suite
Reviewed: Dec 11, 2015
Property
This is a beautiful 2 bed 2 bath apartment. It's well equipped, the bathrooms have just been remodeled, it has a lovely covered front porch and is only steps to the beach.
View Property: Z-Barefoot Dream Beach
Reviewed: Dec 11, 2015
Property
Nice little place for 2 This apartment is not large or fancy. It is small but has a full kitchen, tv, dining table and a small porch. It's perfect for 2 people if you don't spend much time inside. We dive and are very active so the apartment doesn't need to be "fancy" for us. We liked it very much. The only complaint we have is that the living room furniture is very uncomfortable and dated. All the more reason to hang on the beach!
View Property: St. Mac`s Garden Apartment
Reviewed: Dec 10, 2015
Property Manager
Ryan was great to work with and our driver that picked us up at the airport was great.
Property
Perfect Location! My husband and I went to Roatan for a "date-cation" and we couldn't have picked a better place to stay! Monkey La La was cute and clean. I loved the front porch for breakfast and walking the sandy path to the beach. We would definitely stay here again!
View Property: Tres Hermanas Owners Suite