Common Questions about West Bay Village Homes

Are beach towels included?
Yes, beach towels are included with each rental.

When is rainy season?
Rainy season is typically from October through November, but doesn’t mean it won’t be nice during those times or rain during other times.  Mother nature is unpredictable!

Are there cash machines?
There are cash machines at various locations around the island.  The most trusted machines are in the airport and in the West Bay Mall.  Guests may find that machines may not have cash in them during high season when they are used frequently.
You will receive money in Lempiras, the Honduran currency.  It's always best to plan ahead and bring some extra cash with you.

Is there a grocery store in West Bay?
There is no grocery store, but there are a couple convenience stores.

Are there hair dryers available?
A select few of our homes have hair dryers.  Those with them have them listed in amenities.  We suggest you bring one if you need it.

Is a rental car needed?
A vehicle is not really needed when you stay in West Bay Village because the amenities of West Bay Beach are all within walking distance.  Additionally, should you want to venture out to West End, water and land taxis are easily available.  Should guests want a vehicle to get around, we are happy to help with that.

Are there mosquitoes/sand flies? 
There are mosquitoes and sand flies.  They affect some people, but not all.  Please bring your preferred repellant.  Many who’ve been here recommend Cutter Advanced.

Do we provide airport transportation?
We can set up your airport transfer for you.  The cost is $25 for up to 4 people, $40 after that up to 8 people from the airport.  Add and additional $5 on those prices if you are coming from the ferry.  The driver will meet you with a sign at the airport/ferry and bring you to our office.  He can also stop by the grocery store for an additional fee of $5.

Is maid service included? 
Maid service is included in our properties with bookings of 1 week or longer.  This service includes fresh linens and towels and a general clean up of the home.  Please do not expect your personal items to be organized or cleaned.  Many homes offer the use of a washer and dryer, or laundry service at an extra cost.  Please see the ‘notes’ section of each home for further information on maid service for that particular home.

In general, what is the dress code on Roatan?
The dress code on Roatan is very casual.  Shorts and shirts are fine for any restaurant.  Most of our guests only wear half the clothes they pack!

Do I need a passport to travel to Roatan?
Your passport needs to be valid for 6 months past the date of travel.

Is the electrical current the same as the US?
Yes, our current and plugs are the same as the US.