Guest Reviews

They responded quickly and took care of any issues to our satisfaction.

It was nearly perfect. The only short coming was that we didnt have a can opener in the kitchen. How minor is that? REPLY: Thank you for your kind review, we are so sorry about the can opener! One has been purchased so the current guests are enjoying the use of it, thank you for letting us know.

Superb and helpful.team

Amazing house. Beautiful situation. Perfect holiday destination. Everything you need for a wonderful relaxing stay. Thank you REPLY: Thank you, Ann, for such a nice review. It was a pleasure having you and your family stay with us.

We loved staying at Mission Gate. The staff at Island House are very friendly and efficient! We are booked to return next year as had such a positive experience.

Loved the location and amenities of our condo at Mission Gate. REPLY: Thank you for your excellent review and for booking again for next year. We look forward to having you stay with us again!

Excellent Service - they were always available and resolving issues promptly.

We loved it, not only the location but also the house and its sorroundings. We will return soon!!! REPLY: Thank you, Carlos, it is always a pleasure to have you and your family stay with us. We look forward to your return.

Everything was wonderful at the house and with staff. Tasha was so very helpful and answered all of our questions and suggested activities for us. She was a delight to work with.

The house was fabulous. It was well appointed and met all of our needs. Would suggest maybe a little more body soap/body wash but otherwise nothing else! We loved it there and will likely be back. REPLY: Thank you for your excellent review, we hope to have you back soon!

Definitely will use your company again.

They are wonderful to work with

We love Casa Martin -second time to stay there. Everything about it is great! REPLY: Thank you for your review, we look forward to your next visit with us!

Every team member was very professional and offered excellent service. They answered all our questions and made many reservations for us throughout our stay. Any issues will addressed promptly.

We love the house and the team who assisted us during our stay. The security team was very friendly and offered any assistance we needed. We didnt really like the location due to all the busy boat activity and people trying to sell us stuff.. This is own personal opinion. I know a lot of people like being so close to everything, but it was a bit too busy for us. We would definitely use Island House rentals again for a house in a quieter location. REPLY: Thank you for your review, we are happy you enjoyed the service we provided. For your next visit please check with us so we can find a home more suited to your needs. We look forward to hosting you again soon.

Belkis and her co-worker from the One Stop Real Estate office were very helpful with providing phone number and contacting Island House representatives. Shanna and Tasha were very courteous and helpful when they heard our story and understood our need for looking for another rental. We truly appreciated the rate offered because we were only two people in a two bedroom condo. Day and evening guards were very nice, respectful, friendly, and helpful individuals.

A condo that was clean, well equipped with working appliances, clean dishes, silverware, bathroom and bedding linens, working air conditioners... was what we were looking for and that's what we had during our stay. We also appreciated responding quickly to our request for water, and the nice and hard working cleaning lady! We did not like the bad odor that came in bathroom (under the sink), and from the outside (came in through the broken bathroom window, opening door...) Are senior citizens who need support when showering, so we suggest to place handles in the shower or a bench to prevent an accident. REPLY: We appreciate your kind, honest review. We will be looking into the issues you mentioned for a positive solution, we hope you can come and stay with us again.

Tasha did an excellent job communicating with us and helping us line up transportation and the boat trip.

Overall excellent trip and will be back to the island next year. Only negative was lack of towel service as the beach towels were wet each day and did not dry out very well overnight. Security was excellent as well. Thank you for a great trip! REPLY: We are glad you enjoyed yourselves, sorry about the lack of towels. Next time we will get that figured out for you!

The entire Island House team was fantastic to work with at all times. Would recommend 100%!

Staying right on the beach was a dream come true! REPLY: Thank you, we are happy you enjoyed the St. Mac's Beach Apartment and hope you can come back soon.

the workers were all awesome, so friendly and helpful all of them. We felt very welcome, the security was especially nice and were extremely attentive!

Only issue that was a bummer was the dishwasher doesn't work very well. The dishes were unclean when we arrived and we ended up having to clean all of the ones we used prior to using them. We still give the rental very good marks because of the awesome location and the friendliness of the staff. REPLY: Thank you for your honest review, we are happy you enjoyed the location and service. We are working to solve the issue with the dishwasher and hope to have a solution soon.

The team were great especially Shanna and Tasha, Rene was always helpful and we were really pleased with the security personnel especially Orly who became a good friend and was always very helpful.

Overall the stay was excellent, it was our second trip and would definitely love to come again. REPLY: Thank you for your kind review, we are happy you enjoyed yourself and hope to have you stay with us again soon.

Staff was awesome and went out of their way to take care of our needs while on vacation.

The property was very nice and the view was incredible. A ocean view from every room. REPLY: Thank you, Chuck, we look forward to your next visit!

Island house team is fantastic. Easy checkin, friendly staff, and extremely responsive during our stay. We will definitely be back. REPLY: Thank you, we are happy you enjoyed yourselves and we look forward to your next visit!

Everyone was professional and responsive

Best house on the best beach in Roatan. No better location in the world REPLY: Thank you! Casa Martin is a special place, we are happy you enjoyed yourselves and hope you can return soon.

It was a healing experience with my family!!!!

Recommend 100%. REPLY: Thank you, we look forward to having your family stay with us again soon!

Great house, Cosy, good location. REPLY: We appreciate your kind review and hope to have you back soon!

Everyone made the process go so smoothly! From pick up to drop off!

Very clean, amazing ocean views, larger space than we expected!

wonderful team, very fast to respond via WhatsApp

Loved staying at Annabel in Roatan, it was spacious and clean with great wrap-around views of the ocean! REPLY: Thank you, we are happy you enjoyed your stay at Annabel!

The Island House staff was very easy to communicate with and responded very quickly to our What's App messages.

We were a party of 3 adults and the home offered a wonderful space to gather together or spend some quality alone time sipping coffee on the large porch or at the community pool. It's a very comfortable island home, great beds, plenty of linens, comfortable couch and functional kitchen. Beautiful ocean views and the master bedroom allows you to hear the waves crashing and lulling you to sleep. Nice to have a washer and dryer downstairs so you can pack less! REPLY: Thank you for your 5-star review! We are happy you enjoyed Annabel, it is a special home and you touched on some of its great amenities. We hope to have you back soon.

Everybody is great to work with

It was very comfortable and an easy process from the time of booking the trip throughout the stay. REPLY: Thank you for your kind review, Ken, we look forward to your next stay!